What personal data we collect and why we collect it (Sequence Generator Pro Desktop Application)
User Accounts and In-store Purchases
This policy is also included in the End User License Agreement during install of the Sequence Generator Pro desktop application.
Integrations: Sequence Generator Pro (SGPro) may integrate with other 3rd Party Software. The process of integration will often require that user performs an explicit action to link Sequence Generator Pro with 3rd Party Software. This action may require use of personal information and credentials (PII). If the 3rd Party Software provides a secure method for linking accounts (e.g oauth2), then SGPro will use that method. In either case, if SGPro is required to take possession of the above-stated PII, it will never be collected or transmitted. When SGPro requires that above-stated PII be saved for later use, it will only ever be saved to the user’s local computer (the computer that SGPro is installed on).
Other Information: Sequence Generator Pro (SGPro), in general, will never transmit Personally Identifiable Information. In rare cases where SGPro is in custody of such information, it will never leave the local computer. SGPro does, however, with explicit user permission, transmit truly anonymous usage-related data that assists in tracking and fixing software defects. The phrase “truly anonymous” indicates that it is impossible to trace any transmitted data back to a particular user.
What personal data we collect and why we collect it (Sequence Generator Pro Website)
User Accounts and In-store Purchases
When users wish to purchase a product or subscription, they may be asked to create an account for the https://www.sequencegeneratorpro.com website. We use this data to ensure that we can link purchase history to you and so that you can effectively manage your purchases without needing to contact Main Sequence Software staff. Specifically, during the user registration process, we collect your desired user name, first name, last name, display name and email address. This data is collected in order to link a specific user with a purchase, verify subscription status and allow for management of software licenses. During the checkout process, we collect data to support purchase of a product or subscription and then maintain a record of that transaction. Specifically, we collect and store billing first name, billing last name, billing address, billing phone number and billing email address where “billing” refers to the data on file with the payment gateway you chose to use (e.g. PayPal or Stripe). After a transaction for a product or subscription is completed, we collect and store descriptive information about said transaction. This data contains information about the items ordered, an ID number for the order, the date the order was completed, the total cost of the order and the IP address from which the order transaction occurred. With regard to information about payment for products and subscriptions we only store data that is descriptive of the payment method and payment gateway and never any sensitive information such as passwords, complete credit card numbers or CVN codes. We may, however, collect a partial credit card number that consists of the last four digits on the card and the date on which that card expires. This data is collected in order to support automatic recurring payments for subscriptions and provide you ample opportunity to understand if the status of your subscription might change due to an expired credit card. Specifically, we may collect a partial credit card number (last four digits), credit card expiration date and reference numbers that are meaningful to link your purchase(s) from Main Sequence Software to a transaction record stored with the payment gateway you chose.
Main Sequence Software does not collect or store any information about you for purposes of marketing. All data is tied to a specific and expected function used to provide service for a purchased product.
Other
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar (avatar service) service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
From time to time, we may present an in-app notification that shows you relevant information about your purchases (like subscription status and renewal dates). When this notification is dismissed, a cookie is written to indicate it should not be shown again for at least 12 hours. No personal information is written to this cookie.
Who we share your data with
We share limited amounts of data with your payment gateway provider (PayPal or Stripe) that describe your transactions so that you may see details about them when using that payment gateway’s website. Specifically, we share the date of purchase and the amount of the purchase (or refund).
How long we retain your data
We retain the data described above indefinitely.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Information
Requests to receive or erase your data or any questions pertaining to your privacy should be sent to support@mainsequencesoftware.com. Within three business days, we will respond to this request and, in turn, send you a request to verify that you are who you say you are in order to ensure we do not send personal data in response to a malicious request.
